“Nice Bike” is going out of your way to let people know that who they are and what they do matters.
It’s saying something positive to someone, instead of just thinking about it. It’s noticing others’ contributions. It’s listening. It’s taking action. It’s connecting genuinely with those around you. “Hey, Nice Bike!”
NICE BIKE IS SUPPORTED BY THREE ACTIONS:
ACKNOWLEDGE
Acknowledge others by being fully present.
HONOR
Honor others by creating rich experiences for them.
CONNECT
Connect by making it personal.
Leadership Lessons from the Principal at Hopkins High School
What leadership lessons can businesses learn from a world-class public high school? As a speaker, having had a foot in both worlds - education and business, there are some valuable lessons that business leaders can [...]
Never Forget a Friend, Never Let a Friend Forget You
Relationships matter. Relationships drive business growth. Relationships create a healthy team culture. Loving relationships with our family and friends bring joy and fulfillment to our lives. Some of the best advice I received early in [...]
Making Connections One Guest at a Time
You can learn great lessons on creating memorable guest experiences if you just keep your radar up and apply it to your business. I know I did when I met Keith, the room service attendant [...]
Break the Glaze
Something has happened to us. I witness it almost every day; people mindlessly glazing at each other as if we are interacting with a vending machine. Case in point, I walk into a fast food [...]
Nice Bike Lessons from Shinjuku Station
Jeff Gunderson wrote a great story about on the effect Nice Bike had on his honeymoon in Japan! After my bride Susie and I read it, we absolutely loved it and knew we had to [...]
Leadership Lessons from Mayo Clinic
What can you learn from a world-class medical center? Everything! Apply the lessons from the well-respected Mayo Clinic to your organization to excel across the board. I have been a patient at Mayo Clinic in Rochester, [...]